Frequently Asked Questions

Mobility
Please note there may be access limitations for guests with mobility issues. We strongly recommend you speak with our booking office prior to your cruise to seek advice. The stairs on each of our vessels can be an issue for some people with mobility issues. We can accommodate wheelchairs up to 63cm only. Motorised scooters are prohibited on board any cruise. Please advise staff of any mobility issues when booking i.e walking frames, wheelchairs or guide dogs and we will do our best to accommodate you.

Dietary Requirements
Please refer to our website for our latest sample menu. Gluten Free, Nut Free, Dairy Free, Halal and Vegetarian items are highlighted. If you have any dietary requirements please advise our booking office at least one week prior to your cruise and we will try to accommodate your needs where possible. We cannot be held responsible for consumption/ cross contamination with regards to allergies or dietary requirements. Food allergies must be advised on booking. Vegetarian dish must be pre-booked at time of reservation.

Dress Code
Smart/neat casual attire. No thongs and singlet’s please. We have a photographer on board, so look your best! We discourage stilettos for safety reasons.

Third Party Offers & Discount
Discounts, specials and third party offers must be mentioned at time of booking. Late discounts do not apply. Specials & discounts are not valid with any other offer, event or discount. Please call our office to make a booking using third party offers

Parking

There are various parking options within walking distance to the boats. Please visit Wilson Parking at Eagle Street Pier wilsonparking.com.au for rates and specials.

Wilsons parking offer Kookaburra Showboat Cruises customers a discounted Night & Weekend rate of $10 at 12 Creek Street (Blue Tower). To redeem, you will need to ‘Book a Bay’ at wilsonparking.com.au and use the promo code Showboat. This discounted rate is available at 12 Creek Street (Blue Tower). Note, this offer only applies to Night and Weekend parking . Showboat is not accountable for any third party services.