How it works:
For groups of 16 people or more, your booking can be secured by calling our office, choosing your date and paying a 20% deposit. You’re then booked in. As we understand things may change and collecting money from your group can take time, this is why you don’t have to finalise your payment until 14 days prior to your cruise date. For groups of 15 people or less, bookings can be made online and payment is required in full at time of booking.
Book a River Cruise + for 16 or more people, and select from one of these special offers for your group:
1 Free ticket
A complimentary wine (red, white or sparkling), beer or non-alcoholic beverage for each guest
Free 9” chocolate mud cake
Book an Ultimate River Cruise + for 16 or more people, and select from one of these special offers for your group:
1 Free ticket PLUS a 9” chocolate mud cake
Cheese platter for your group on arrival
Gift voucher to use on a future cruise
Spend over $1k – receive $100 gift voucher
Spend over $1.5k – receive $150 gift voucher
Spend over $2k – receive $200 gift voucher
*Only one offer can be redeemed per booking. Not valid in conjunction with any other discount or offer. Offer must be mentioned at time of booking.
For group bookings of 16 guests or more
Group bookings for 16 guests or more cannot be made online and must be made over the phone with a Groups Coordinator. To secure a group booking a 20% deposit must be made at time of booking based on your maximum guest numbers (i.e. the number of guests you are inviting). Final payment for your booking is due 14 days prior to your cruise date.
Once your deposit has been received your seats will be reserved along with your group’s food & beverage requirements. For this reason, we unfortunately cannot offer refunds for group bookings.
Changes to your booking
14 days or greater: Date changes or changes in guest numbers to your booking can be made 14 days or more prior to your travel date (so if you are booked in on Thursday October 1st 2020, changes to your booking can be made up until close of business Thursday September 17th 2020). Date transfers may be available if you require to move your whole booking. Alternatively, should you need to cancel your booking we can offer a credit voucher for 100% of the value you have paid to date (less credit card surcharges), which can be used for a future cruise.
Less than 14 days: within 14 days of your cruise departure once your final balance has been paid, no changes can be made to your booking.