We are GOOD TO GO!
Compliance & Certification - in accordance with QLD Government regulations (or QLD Department of Health regulations).
We are now compliant for ‘COVID-19 Hospitality Best Practice 2020’ by Restaurant & Catering
All staff have obtained the credentials of ‘COVID Safe for Dining In’ by TAFE Queensland
Our business will be following the guidelines within Covid Safe Plans:
‘Retail Food Services Industry Covid Safe Plan’
‘Wedding Industry Covid Safe Plan’
‘QLD Tourism and Accommodation Industry Covid Safe Plan’
Vessels & Dining Ready – our priority is the safety of our guests, staff and suppliers.
All vessels will comply with QLD Stage 3 restrictions for safe distancing, allowing 4 square metres per guest. Our capacities have been reduced in accordance.
Thorough hygiene practices be actioned prior, during and after all cruises.
All vessels will comply with QLD Stage 3 restrictions for safe distancing, allowing 4 square metres per guest. Our capacities have been reduced in accordance.
We will no longer allow self-service of the buffet. Food service practices include a buffet covered by Perspex screens for safe distancing viewing and selection. Strictly Only: Chef to serve.
Passenger participation - with your participation and patience, we can deliver an exceptional dining experience while keeping everyone safe!
Sign every person in with our Guest HQ app upon check-in
Observe safe distancing markers at check-in, boarding and during your cruise.
Use of our Sanitisation Stations prior, during and after your cruise
All food and beverage to be consumed while seated onboard.
Do not enter the vessel if you are experiencing any Covid symptoms, you have been in a hotspot or overseas OR you have been in contact with anyone that has Covid.